Archives: FAQ

What type of products does DueGi manufacture?

A DueGi manufactures kitchen and bathroom mixers, shower columns, shower rails, shower handles, shower heads, shower arms, shattafs and accessories. In accessories you will find glass holders, soap dish holders, robe hooks, roll holders, towel ring brass and towel bar brass.

My mixer drips even after I turn it of, what do I do?

A If you have noticed that your tap drips, it is time to romove the cartride inside the tap. Generally all the details on how to remove your old cartridge and replace it with a new one, are explained in the maintenace instructions of your product. Little drips from your tap are usually caused by a blockage between the ceramic discs of the internal cartridge.

Why do I have a poor flow in my mixer?

A Before you purchase any DueGi products it is advisable to check the pressure supplying in your property because not all products are suitable for all installations. You should also perform a maintenance to the cartridge to remove any potential blockage.

How do I clean my tap?

A You don’t need any particular product to clean a tap; all you need is a soft cloth and warm soapy water. We advise you not to use any bathroom cleaner products, which may cause damage to the chrome plating.